24-Hour Crisis Hotline
Often the first point of contact for a young person in crisis is the Alternative House Hotline, 1-800-SAY-TEEN (1-800-729-8336).
The Hotline is answered 24 hours a day, 365 days a year by trained counselors and volunteers. In addition to serving young people in crisis, it is also a resource to parents who need advice or referrals.
Our Hotline is linked to the National Runaway Safeline, so if a young person doesn't know about the safe haven our shelter offers, they can reach us through this channel as well.
In 2015, our hotline received 1,300 calls.
You may also chat with a counselor anytime by texting TEENHELP to 855-11.
To learn more, please join us for one hour at our Open Door Information Session, held on the second Tuesday of every month.